Same Day Cancellations and No Shows have a serious impact on the clinic.

If you must cancel your appointment, please provide us at least 24 hours’ notice before your scheduled appointment time.  This will allow us to try and offer your appointment slot to another patient.

We offer text message reminders, phone call reminders, and can print your scheduled appointments for you.  However, this is a courtesy, and you are ultimately responsible for your appointment days and times.

We understand that special unavoidable circumstances may cause you to cancel an appointment within 24 hours. Therefore, after the 2nd cancel without notice you will be asked to pay a non-refundable deposit of $50 for each cancel without notice.  



Columbia Gorge Physical Therapy & Sports Medicine verifies your benefits with your insurance carrier but does not guarantee any information given to us regarding benefits, authorization, or network plan. We request that you check with your health plan for a complete understanding of what will be billed to you.

If the information provided by your insurance company or by you is not accurate or the insurance company changes its coverage, you will be responsible for payment for services.